Why work at our call center?
Crusecom strives to create a close-knit family of professionals at our leading Michigan call centers. In an industry with typically high attrition rates, our focus remains on helping individuals develop long-term careers in a progressive working environment that offers competitive compensation packages. Our commitment to workforce development empowers us to provide effective training services and growth opportunities for all call center staff members.
- High Energy
- $11.00 per hour
- Entry Level
- Paid Training
- Performance Incentives
- Flexible Shifts
- Fun Atmosphere
Current Employment Opportunities
Call Center Agent
Crusecom is currently seeking approximately 100 new CSRs to join our growing team. We have begun new work with additional clients on a number of new projects including Hurricane Insurance Claims and a project related to automotive recalls. Though much of our work remains inbound, the automotive recall project is a mix of both inbound and outbound work. In addition, we also continue to support our long-term clients for inbound calls.
We are seeking candidates that can demonstrate responsibility, accountability, and professionalism in all aspects of their professional lives.
The ideal candidate will join an energetic and professional Oscoda or Bellaire Michigan call center team in an effort to communicate accurate information to callers in an empathetic and clear manner. Utilizing advanced communication skills and etiquette, the successful candidate will answer clients’ inquiries in a professional manner to resolve the customer’s outstanding issue(s). Candidates are expected to work quickly and handle a high volume of calls regularly.
The starting pay is $11.00/hour. Additional performance-based incentives may be available to top performers.
Minimum Qualifications: Entry Level
Education Required: High School/GED
Job Characteristics: Full-time or Part-time, Nights/weekends available and we are Veteran focus.